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Privacy policy

Stamp Code is committed to protecting your personal information and handling it in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

Stamp Code is a sole trader business operated by Shrutika Shedha (ABN 81 527 918 100), based in Burwood East, Melbourne, Victoria, Australia. We design and build custom websites and AI lead automation systems for small businesses.

What personal information we collect

We may collect the following personal information when you interact with this website or contact us:

  • Your name and email address (when you book a call or send an enquiry)
  • Your phone number (if provided voluntarily)
  • Your business name and website URL (if provided in an enquiry)
  • Basic usage data such as pages visited and referral source (via analytics tools, where installed)

We do not collect sensitive information (such as health, financial, or government identifier data) through this website.

How we collect it

Personal information is collected when you:

  • Book a discovery call using the embedded scheduling tool (operated by Zoom Video Communications, Inc.)
  • Submit a contact or enquiry form on this website
  • Send us an email or WhatsApp message directly

The scheduling tool on this site is provided by Zoom. Information you submit through that tool is subject to Zoom's privacy policy in addition to this policy.

Why we collect it

We use your personal information solely to:

  • Respond to your enquiry and discuss your project
  • Send you a fixed-price quote following a discovery call
  • Manage our ongoing working relationship if you become a client
  • Improve the website experience (if analytics data is collected)

We do not use your information for unsolicited marketing, and we do not sell, rent, or share your personal information with third parties for their marketing purposes.

How we store and protect it

Personal information you share with us may be stored in:

  • Our email inbox (Google Workspace)
  • Zoom's scheduling platform
  • Project management notes (where applicable)

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. We do not retain personal information beyond the period reasonably needed to fulfil the purpose for which it was collected.

Third-party services

This website uses or may use the following third-party services that have their own privacy practices:

  • Zoom — for call scheduling (zoom.us/privacy)
  • Google Analytics — for anonymous website usage analysis (if enabled)
  • Google Fonts — fonts are loaded from Google's servers

Your rights

Under the Australian Privacy Act, you have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct information that is inaccurate or out of date
  • Request that we delete your information, where reasonable
  • Make a complaint if you believe your privacy rights have been breached

To exercise any of these rights, contact us at hello.stampcode@gmail.com. We will respond within a reasonable timeframe, and no later than 30 days.

Complaints

If you are not satisfied with our response to a privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of this website after any changes constitutes your acceptance of the updated policy.

Contact

Shrutika Shedha · Stamp Code
Burwood East, Melbourne, VIC, Australia
ABN 81 527 918 100
hello.stampcode@gmail.com