Home  /  Services  /  Smart enquiry automation

Your website, working even when you can't.

Most practice websites just sit there. Smart automation turns yours into something that captures enquiries, alerts you instantly and follows up on its own. So no patient enquiry goes cold while you're with a client or finishing clinical notes.

No enquiryslips through
Instant SMSto your phone
24/7works while you can't
AHPRA-awarerules in mind

What it does for you

Instant SMS enquiry alerts

The moment someone fills in your form, your phone pings, even mid-appointment. Reply fast, book the appointment.

Automated Google review requests

Happy patients get a gentle nudge to leave a Google review, on autopilot. More reviews, better local ranking, more trust in the places prospective patients check first.

Chatbots that actually help

Answer common questions, qualify enquiries and share appointment info around the clock, trained on your practice and your words.

Less busywork

The repetitive follow-up runs itself, so your front desk spends time on the work that matters.

How an enquiry flows through it

Patient fills your form

Your enquiry form captures their details, day or night.

You get an instant SMS

Their name, contact, and message land on your phone in seconds.

Review request goes out

After a completed appointment, a gentle review nudge is sent automatically.

Chatbot handles the rest

After-hours questions answered, new enquiries qualified, calls booked.

plain and simple

No jargon, no complicated dashboards. I set it up, connect it to the tools you already use (your booking system, your email, your phone) and show you how it runs. Then it just works.

Built with your rules in mind

Healthcare advertising, patient privacy and testimonials are governed by AHPRA and the Privacy Act. I build automation flows with those rules in mind, flag anything that looks risky, and always recommend you take legal advice on content specific to your practice.

Better together

Want this on your site?

Smart enquiry automation goes live in days. Bundle it with a new site or add it to your existing one. Currently taking on new practices, I respond same-day Monday to Friday.